Your ab33 Your Data is Fully Protected — Our promise to you

Welcome to ab33. We have earned the trust of millions of users across Bangladesh — and the foundation of that trust is our transparent and secure Privacy Policy. On this page, we explain in detail how ab33 collects, uses, and protects your information.

By using the ab33 platform — whether registering, logging in, making a deposit, or taking part in any activity — you are considered to have accepted this Privacy Policy. Please read it carefully in full.

When you create and use an account on ab33, various types of information are collected. This data falls into two categories — information you provide directly, and information collected automatically.

Directly Provided Information:

• Full name, date of birth, and nationality
• Mobile number and email address
• Current address (city and district)
• Payment method details (Mobile Banking / Nagad / Rocket number)
• National ID or passport details for KYC verification
• Information and messages shared during support interactions

Automatically Collected Information:

• IP address and device type
• Browser and operating system information
• Site access timestamps and activity logs
• Cookies & Session Data
• Betting History & Transaction Records

Ab33 uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to your service. Every piece of information we collect has a clear reason behind it.

• To create your account and verify your identity
• To process deposits and withdrawals
• To prevent fraud and ensure platform security
• To meet legal and regulatory obligations
• To personalize your gaming experience
• To provide support and customer service
• To send important updates and promotional content (with your consent)
• To analyze and improve platform performance

Ab33 uses internationally recognized security technology to protect your information. Our servers are always encrypted and secured by multiple layers of protection. Your data is fully safeguarded against unauthorized access, modification, or deletion.

• 256-bit SSL Encryption — All data transmissions are fully encrypted
• Two-Factor Authentication (2FA) — An extra layer of security on your account
• Firewall Protection — 24/7 protection against cyberattacks
• Regular Security Audits — External security audits every quarter
• Data Backup — Automatic backups on secure servers
• Access Control — Only authorized staff can access your information

Your information may generally be retained for up to 5 years after account closure to meet legal requirements. After that period, it is securely deleted.

Cookies and similar tracking technologies are used on the ab33 website and app. These technologies help enhance your browsing experience and make the platform work more effectively.

• Essential Cookies: Required for login sessions, security, and core platform functions. These cannot be disabled.
• Performance Cookies: Used to monitor site speed and overall performance.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytical Cookies: To analyze user behavior and improve our services.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

Ab33 will never sell your personal information to third parties under any circumstances. In limited cases, some data sharing may be necessary — but it is always done with your best interests in mind.

• Payment Processors: To process deposits and withdrawals, relevant information is shared with mobile banking providers including Mobile Banking, Nagad, and Rocket.
• Legal Authorities: Information may be disclosed in response to a legal order from a court or government authority.
• Security Partners: Certain information may be shared with specialist security providers to help detect fraud.
• Technology Service Providers: Limited data is used to manage hosting, analytics, and support software.

Ab33 gives you full control over your personal information. We believe every user has the right to know how their data is used and to make informed decisions about it.

• Right to Know: You can request to know what information ab33 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can ask us to stop using your information for certain purposes.
• Data Portability: You can request a copy of your data.
• Right to Object: You may request to be removed from all marketing communications.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

Ab33 strictly prohibits the use of the platform by anyone under 18. We do not collect or process data from minors. If a parent or guardian discovers that their child has created an account on ab33, please contact us immediately. We will promptly delete that account and all associated data.

Ab33 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance via email or an in-platform notification.

• The date of any change will always be displayed at the top of the page.
• 30 days' notice will be given before any major changes take effect.
• Continued use of the platform after a policy update takes effect will be considered acceptance of the new terms.
• Previous versions will be archived and made available upon request.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We typically respond within 24–72 hours.

• Email: [email protected]
• Response time: within 24–72 hours
• Website: ab33.blog